Freeflow customer journey

The vehicle gets scanned upon entry, thus starting a parking transaction. The customer then pays before exiting the car park. The vehicle gets scanned again at the exit, ending the parking transaction.

Illustration of ANPR freeflow customer parking journey.

What happens when there is no payment?

In cases of non-payment, SimplyPark activates debt collection for any outstanding transactions. The customer will receive a parking fine, which can be paid by following the provided instructions.

Illustration showing a freeflow parking journey where customer does not pay, leading to debt collection.

So, I received a parking fine!

Just follow the instructions by clicking on the button below.

Check your payment options on-site

Each car park may offer different payment methods. Please check the parking signs on-site to see the available options. For free-flow parking locations, the following payment methods may be available:

Parking payment machines, with stand and wall-mounted

We offer a fully digital ANPR parking solution with the most sophisticated software and hardware solutions that can be tailored to cater to your specific needs

Physical payment machine

Hand holding a phone with multiple apps

Online payment

We offer a variety of smart payment and booking options, enabling customers to easily pay for their parking before, during and after their time in the car park

Smartphone and phone, highlighting online payment

Third-party apps

We provide clear payment options, minimizing fines. Drivers won’t be penalized for forgetting to set their parking disk, only exceeding the allowed duration